Our Policies

We want you to love the shoes you buy here at TEDS. Pretty simple, right? Please know you can always exchange or return your order as long as: 

• Your items are accompanied by the original sales receipt and box.
• Your items are Un-Worn, undamaged, in Re-sellable condition in the original packaging. 
• Your return is within 30 days.
• We’ll offer you a merchandise credit at the current selling price of your item being returned. (Unless Defective)
• We do not offer Refunds. 

If you found footwear you’ve purchased for a lower price on a website, let us know within 3 days from your original purchase date and we’ll refund 100% of the difference.

Then: Call or visit the store and include your name, the product information, and the URL of the site where you found the lower price. We’ll then verify the pricing.

Qualifications:

• The product must be currently available for purchase on the website in the same style, size, width, and color as your Ted’s Shoe & Sport purchase.
• Cannot price match for international orders or sites.
• Cannot price match against auction sites, membership clubs, or clearance items.
• We do not honor manufacture or company-related promotional coupons or Buy one get one promotions.
• Comparison site must be a valid Internet retailer and the product price must be advertised or published on that site.
• Shipping charges and taxes (if any) will be included when calculating the price difference.
• Offer is valid only for 3 days from original purchase date.
• Cannot be combined with any current Ted’s Shoe and Sport promotions or coupons.

Ted’s Shoe & Sport is not responsible for, and will not honor, printing or typographical errors on our competitor’s site, emails or print promotional materials. We reserve the right to limit purchase quantities. This policy is subject to change without notice.