Our Policies

Internet Price Match Guarantee

If you’ve found footwear you’ve purchased for a lower price on a website, let us know within 3 days from your original purchase date and we’ll refund 100% of the difference.

Then: Call or visit the store and include your name, the product information, and the URL of the site where you found the lower price. We’ll then verify the pricing.

Qualifications:

  • The product must be currently available for purchase on the website in the same style, size, width, and color as your Ted’s Shoe & Sport purchase.
  • Cannot price match for international orders or sites.
  • Cannot price match against auction sites, membership clubs, or clearance items.
  • We do not honor manufacture or company-related promotional coupons or Buy one get one promotions.
  • Comparison site must be a valid Internet retailer and the product price must be advertised or published on that site.
  • Shipping charges and taxes (if any) will be included when calculating the price difference.
  • Offer is valid only for 3 days from original purchase date.
  • Cannot be combined with any current Ted’s Shoe and Sport promotions or coupons.

Ted’s Shoe & Sport is not responsible for, and will not honor, printing or typographical errors on our competitor’s site, emails or print promotional materials. We reserve the right to limit purchase quantities. This policy is subject to change without notice.

Our Return Policy

Due to COVID-19, We are unable to take back products which leave our store. 

All returns must be accompanied by the original sales receipt and box.

Exchanges & merchandise credit will be issued to Un-Worn and Re-sellable products

within 30 days at current selling price. (Unless Defective)

No Refunds.